+1 504-581-3467 [email protected]
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Cookie Policy

Understanding how we use cookies to enhance your dining experience

1. Introduction

This Cookie Policy explains how Costa Vida ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website costa-vidas.top (the "Service"). This policy is designed to help you understand what cookies are, how we use them, and the choices you have regarding their use.

By using our Service, you consent to the use of cookies as described in this policy. This Cookie Policy should be read together with our Privacy Policy, which explains how we collect, use, and protect your personal information.

We may update this Cookie Policy from time to time. We encourage you to review this policy periodically to stay informed about our use of cookies and related technologies.

2. What Are Cookies

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit our website. They contain information that is transferred to your device's hard drive and stored there. Cookies allow our website to recognize your device and remember certain information about your visit.

Types of Cookies:

  • Session Cookies: These cookies are temporary and are deleted when you close your browser. They help us manage your session while you navigate through our website.
  • Persistent Cookies: These cookies remain on your device for a set period of time or until you delete them. They help us remember your preferences across multiple visits.
  • First-Party Cookies: These cookies are set directly by our website and can only be read by us.
  • Third-Party Cookies: These cookies are set by third-party services that we use, such as analytics or advertising platforms.

3. Why We Use Cookies

We use cookies for several important reasons to enhance your experience with Costa Vida:

  • Essential Website Functionality: Some cookies are essential for our website to work properly. These include cookies that allow you to navigate our site, access secure areas, and use features like our online ordering system.
  • Performance Improvement: We use cookies to collect information about how visitors use our website, which pages are visited most often, and if users encounter any errors. This helps us improve our website's performance and user experience.
  • User Experience Personalization: Cookies help us remember your preferences, such as your preferred restaurant location, dietary restrictions, and previous orders, making your dining experience more convenient.
  • Analytics and Statistics: We use analytical cookies to understand how our website is being used, which helps us make informed decisions about improvements and new features.
  • Marketing and Advertising: Marketing cookies help us show you relevant advertisements and measure the effectiveness of our promotional campaigns.

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Cookie Name Provider Purpose Type Duration
PHPSESSID Costa Vida Maintains user session state Session Session
cookieConsent Costa Vida Remembers cookie consent preferences Persistent 1 year
cart_token Costa Vida Maintains shopping cart contents Persistent 30 days
user_location Costa Vida Stores preferred restaurant location for delivery Persistent 90 days
security_token Costa Vida CSRF protection for forms Session Session

4.2 Performance/Analytics Cookies

These cookies collect information about how visitors use our website, helping us understand and improve user experience.

Cookie Name Provider Purpose Type Duration
_ga Google Analytics Distinguishes unique users Persistent 2 years
_ga_[ID] Google Analytics Distinguishes unique users (GA4) Persistent 2 years
_gid Google Analytics Distinguishes unique users Persistent 24 hours
_gat Google Analytics Throttles request rate Persistent 1 minute
_utm_[source] Google Analytics Tracks traffic sources and campaigns Persistent 6 months

4.3 Functionality Cookies

These cookies allow our website to remember your preferences and provide enhanced functionality.

Cookie Name Provider Purpose Type Duration
language_pref Costa Vida Remembers language preference Persistent 1 year
dietary_preferences Costa Vida Stores dietary restrictions and allergies Persistent 6 months
order_history Costa Vida Remembers recent orders for easy reordering Persistent 3 months
ui_preferences Costa Vida Stores user interface customizations Persistent 1 year

4.4 Targeting/Marketing Cookies

These cookies are used to deliver advertisements more relevant to you and your interests.

Cookie Name Provider Purpose Type Duration
_fbp Facebook Stores and tracks visits across websites Persistent 3 months
_fbc Facebook Stores last visit when fb_click_id is present Persistent 3 months
fr Facebook Enables ad delivery and retargeting Persistent 3 months
ads_prefs Costa Vida Stores advertising preferences Persistent 6 months

5. Third-Party Cookies

We use several third-party services that may place cookies on your device. These services help us provide better functionality and understand how our website is used.

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect information about your use of our website. You can learn more about Google's privacy practices at: https://policies.google.com/privacy

Facebook Pixel

We use Facebook Pixel to track conversions, optimize ads, and create targeted audiences for advertising campaigns. You can learn more about Facebook's data practices at: https://www.facebook.com/privacy/policy/

Other Advertising Partners

We may work with other advertising networks and partners who use cookies to provide personalized advertisements. Each partner has their own privacy policy governing their use of cookies and personal data.

6. Cookie Duration

Different cookies remain on your device for different periods:

  • Session Cookies: These are deleted when you close your browser
  • Short-term Persistent Cookies: These last from a few minutes to a few days
  • Medium-term Persistent Cookies: These last from a few weeks to a few months
  • Long-term Persistent Cookies: These can last up to two years
Cookie Category Typical Duration Purpose
Essential Session Browser session only Basic website functionality
Functionality 30 days to 1 year Remember user preferences
Analytics 24 hours to 2 years Website performance analysis
Marketing 1 month to 1 year Advertising and personalization

7. How to Manage Cookies

7.1 Browser Settings

You can control and delete cookies through your browser settings. Here are instructions for the most popular browsers:

Google Chrome

  1. Click on the three-dot menu icon in the top right corner
  2. Select "Settings"
  3. Click on "Privacy and security" in the left sidebar
  4. Click on "Cookies and other site data"
  5. Choose your preferred cookie settings or click "See all cookies and site data" to manage individual cookies

Mozilla Firefox

  1. Click on the menu button (three horizontal lines) in the top right corner
  2. Select "Settings"
  3. Click on "Privacy & Security" in the left panel
  4. Scroll down to the "Cookies and Site Data" section
  5. Click "Manage Data" to view and delete specific cookies

Safari

  1. Click on "Safari" in the top menu bar
  2. Select "Preferences"
  3. Click on the "Privacy" tab
  4. Choose your cookie preferences under "Block cookies"
  5. Click "Manage Website Data" to view and remove specific cookies

Microsoft Edge

  1. Click on the three-dot menu icon in the top right corner
  2. Select "Settings"
  3. Click on "Cookies and site permissions" in the left sidebar
  4. Click on "Cookies and stored data"
  5. Choose your cookie settings or click "See all cookies and site data"

7.2 Opt-Out Links

You can opt out of certain types of tracking through these links:

7.3 Our Cookie Consent Tool

When you first visit our website, you'll see a cookie consent banner that allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences

You can change your cookie preferences at any time by accessing the cookie settings in the footer of our website.

8. Consequences of Disabling Cookies

While you have the right to disable cookies, please note that doing so may affect your experience on our website:

  • Limited Functionality: Some features may not work properly, including our online ordering system and user account features
  • Loss of Preferences: Your preferences, such as location settings and dietary restrictions, will not be remembered
  • Repeated Login Requirements: You may need to log in repeatedly during your browsing session
  • Shopping Cart Issues: Items may not stay in your cart between visits
  • Less Personalized Experience: We won't be able to provide personalized recommendations based on your previous orders

9. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that lets you tell websites that you do not want to have your online activities tracked. Currently, there is no industry standard for how websites should respond to DNT signals.

At this time, our website does not respond to DNT signals. However, you can use the cookie management options described above to control tracking on our website.

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the bottom of this policy.

We encourage you to review this policy periodically to stay informed about our use of cookies. If we make material changes to this policy, we may notify you through a notice on our website or other appropriate means.

11. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:

  • Email: [email protected]
  • Phone: +1 504-581-3467
  • Address: 808 Bienville St, New Orleans, LA 70112, USA

We will respond to your inquiry within a reasonable timeframe and work to address any concerns you may have.

12. More Information

For more information about cookies and online privacy, you can visit the following resources:

Browser Help Pages:

Last Updated: January 15, 2026